Kaapi Katha

Besant Nagar, Chennai

Review queue & drafted responses

Cafeley drafts respectful, cafe-counter replies. You check, submit in Cafeley when done, and still post on Google yourself.

Total reviews247
Avg score4.3
Draft-only protocol activeYou check every reply before it goes on Google Maps.

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KS

Karthik Sundaram

Filter coffee
Service

Needs reply · 2 days ago

Lovely room, but we waited 20 minutes for two filter coffees on Saturday evening.

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Besant Nagar

Sorry about the wait on Saturday — that stretch after 6 is on us. Filter coffee shouldn’t take 20 minutes. We’re putting another pair on the evening bar. Come back, the coffee is the same.

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PR

Priya R.

Cold brew
Service

Needs reply · 3 days ago

Cold brew is good. 25 minutes on a Saturday is too long.

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Besant Nagar

You’re right. Saturday cold brew should already be sitting. We’re pre-batching for 6–9. Sorry you waited.

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AM

Arun Menon

Mushroom toast
Food

Needs reply · 4 days ago

Came for mushroom toast after work. Over. No note on Google either.

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Besant Nagar

That’s on us — toast is the dish people name, and we ran out before evening. We’ll keep a second batch and mark it on Maps when it’s gone.

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NP

Nisha Patel

Filter coffee
Pricing

Needs reply · 5 days ago

Coffee is good. ₹300 for two cups feels like a lot for the portion.

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Besant Nagar

Filter coffee is the one we won’t cheapen. We’ll put a coffee + brownie on the board so the bill feels like a sitting, not two cups.

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VI

Vivek Iyer

Avocado toast
Pricing

Needs reply · 5 days ago

Avocado toast looks nice. It’s a snack. Bill doesn’t feel like a snack.

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Besant Nagar

Fair. It’s a small plate. We’re trying it with coffee as a set, not cutting the toast on its own.

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MK

Meera Krishnan

Eggs on toast
Service

Needs reply · 6 days ago

Eggs on toast took forever in the evening rush.

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Besant Nagar

Evening kitchen is the bottleneck. We’re changing how tickets move after 6. Sorry you sat with an empty plate.

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RD

Rohan Das

Banoffee
Pricing

Needs reply · 1 week ago

Banoffee is a lot of sugar for ₹250.

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Besant Nagar

Noted — it’s a heavy plate. We’ll pair it rather than pretend it’s a light sweet.

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DN

Divya Nair

Pancake stack
Service

Needs reply · 1 week ago

Pancakes were fine. 25-minute wait on Saturday morning was not.

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Besant Nagar

Saturday breakfast wait is real. We’re putting one extra on the floor 10–1. Sorry that sitting started late.

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SR

Sanjay Rao

Iced tea
Food

Needs reply · 1 week ago

Iced tea tasted like water with colour.

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Besant Nagar

That’s a miss. If it isn’t tasting like tea we shouldn’t send it. Thank you for saying.

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LV

Lakshmi Venkat

Tiramisu
Food

Needs reply · 8 days ago

Wanted tiramisu, sold out by 8.

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Besant Nagar

Tiramisu goes early. We’ll hold a few for the evening, and mark it when it’s gone.

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AS

Aditya Sharma

Croissant
Food

Needs reply · 8 days ago

Croissant was dense. Last week it was perfect.

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Besant Nagar

Bake is jumping and you noticed. We’re tightening the morning batch. Sorry that one landed heavy.

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